Refund policy

Roshanmiracles  Return & Refund Policy.

Thank you for shopping with Roshanmiracles! We want you to love your hair care routine. If you are not completely satisfied with your purchase, we are here to help.🕒 Return Window You have 14 days from the date your order was delivered to request a return or exchange.🧴 Return Eligibility & Hygiene RulesDue to the cosmetic and hygienic nature of hair care products, items must meet the following criteria to qualify for a refund:Unopened Products: Shampoos, conditioners, styling products, and oils must be unused, unopened, and in their original packaging with the safety seals intact.Allergy or Performance Issues: If you experienced an adverse reaction or are deeply unsatisfied with the product performance after a single use, please contact our support team directly at Roshanmiracles@gmail.com so we can provide a personalized solution.Final Sale: Promotional bundles, free gifts with purchase, and clearance items are final sale and cannot be returned.📦 Shipping Costs & RestockingReturn Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent, defective pump).Shipping Fees: Original shipping fees are non-refundable. restocking fee will be deducted from your final refund amount.🚨 Damaged or Defective ItemsIf your product arrives leaked, broken, or with a defective pump, please inspect your order upon reception. Contact us within [48 hours] of delivery with:Your order number.A clear photograph of the damaged product and packaging.We will ship out a replacement immediately at no extra cost to you.💰 How Refunds Are ProcessedOnce we receive and inspect your returned item, we will send you an email notifying you of approval or rejection.If approved, your refund will be processed automatically back to your original payment method.Please allow [5–10] business days for your bank or credit card company to post the refund to your account.🚀 How to Start a Return, please visit our self-serve return portal or email us at Roshanmiracles@gmail.com with your order number and the reason for your return.